Politique d'expédition

Shipping Policy

Who We Are
luxychicnest ("we," "us," or "our") operates the website luxychicnest.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

  • Free Shipping: We offer free shipping on all orders.

Shipping Range

  • Delivery Area: We currently ship within United kingdom

  • Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

  • Cut-off Time: Orders placed after 17:00 GMT (London time) will be processed on the next business day.

  • No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

  • Estimated Delivery: Orders typically arrive within 3-5 business days after processing, depending on the destination.

Shipping Process

  • Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.

  • Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

  • Returns Policy: For detailed return instructions, please refer to our Returns Policy.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

  • Email: Info@luxychicnest.com

  • Phone: +447399594108

  • Address: 29 Castellain Road, W9 1EY, United Kingdom

Hours: Monday to Friday between 9:00 am to 5:00 pm